
[Aspire CCS whitepaper] Elevating your CCM: The benefits of a next generation omnichannel processing platform
[Aspire CCS whitepaper] Elevating your CCM: The benefits of a next generation omnichannel processing platform
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In this whitepaper Kaspar Roos, CEO at Aspire Customer Communications Services outlines the benefits of a next generation omni-channel processing platform. The benefits are in the context of the 2020 Aspire research report ‘Understanding the new digital reality‘ and relate directly to key themes: Customer