CoTé found a need in the U.S. insurance market to digitally transform both the customer and agency experience with a solution comprising lead management, automated policy management, omnichannel communications and robust compliant capabilities.
As a Principal Agent Owner your primary goal is to maintain a competitive advantage, but how?
With an all-in-one cloud platform, like AGENCYMATE, you can solve Agency challenges, taking back time to focus on sales and team success. With Agency Automation, you can drive value and empowering your Sales Agents to focus on high-value tasks and letting automation do the rest which will, in turn, reduce errors and omissions.
How does CoTé help organizations solve challenges and increase engagement from Customer Experience, Business Experience through to the Employee Experience?
AGENCYMATE, powered by CoTé – Software and Solutions, provides a platform to support Insurance Agents across all aspects of their business, giving your team the resources and support they need to flourish.
The goal for CoTé was to build one seamless platform (called virsaic™) for all customer experience automation requirements. CoTé built everything internally in Australia over the last 12 years, we do however leverage partners.
It’s no secret that the future is digital. But how can organisations that haven’t yet leaned into new technologies ensure that they aren’t left in the dust as it evolves? It starts by understanding the power and importance of customer experience. This article will highlight the importance of embracing digital transformation in order to provide a better customer journey in the enterprise.
Watch our latest 2-minute product overview highlighting the benefits Insurance Agencies will receive with AGENCYMATE’s (U.S based) all-in-one fully integrated and automated Agency Management Solution (AMS).
Twelve years after its founding, CoTé is an Australian success story expanding to the US and beyond, so it was time ITWire spoke with Rudi Steyn, CoTé’s CTO, to learn more.
Welcoming Anthony Kravinskis to the team at CoTé. Anthony comes with 25 years of experience in IT Program Management & Consulting, having worked at DXC Technology and Hewlett Packard Enterprise, in Australia and the USA. Anthony believes in breaking through business boundaries and transforming clients to a simpler digital future. At CoTé we are all about amplifying engagement and simplifying technologies to deliver great experiences so we are excited to build on this future together towards growth activities in the USA.
Johann has great insights on how important it is to work with a cloud platform that provide scalability plus customer and business experience automation!
CoTés scalable, cloud-based customer experience management (CXM) platform virsaic helps unify disparate technologies allowing you to replace legacy systems and applications with a single solution.
A large transport insurer moved their documentation to the virsaic™ platforms giving them the opportunity to address issues that
they’d been wanting to pursue.