Skip links

Insights

Get the latest CXM insights straight to your inbox.
Spend money to save—why investing in CX will pay dividends from customer acquisition to retention

Spend money to save—why investing in CX will pay dividends from customer acquisition to retention

in

Changing customer demands can be difficult for service-driven businesses, but they can also be a positive driver of change.  For instance, one of the least surprising outcomes of the turmoil of 2020 has been the shift towards more responsive digital systems in response to customers’

Coté Aspire whitepaper
[Aspire CCS whitepaper] Elevating your CCM: The benefits of a next generation omnichannel processing platform

[Aspire CCS whitepaper] Elevating your CCM: The benefits of a next generation omnichannel processing platform

in

In this whitepaper Kaspar Roos, CEO at Aspire Customer Communications Services outlines the benefits of a next generation omni-channel processing platform. The benefits are in the context of the 2020 Aspire research report ‘Understanding the new digital reality‘ and relate directly to key themes: Customer

Super webinar
[FREE WEBINAR] How to digitalise member & employee experience at every interaction

[FREE WEBINAR] How to digitalise member & employee experience at every interaction

in

Superannuation funds are under increasing pressure to provide personalised, timely, consistent and relevant experiences to all members, while also dealing with a rapidly changing regulatory environment. But in an environment where data is siloed and funds rely on manual processing, that is a challenge. The

    Get the latest CXM insights straight to your inbox.

    We value your privacy. By submitting this form, you agree that CoTé Software & Solutions may process your data.

    Subscribe to our newsletter