Experience and automation are the new norm in customer communications. Is your CCM able to respond?
Join experts from CoTé and DXC Technology and explore:
- What customers now expect with every interaction
- Real world examples of customer experience pressure points
- Where the post-COVID opportunities lie
- How to adjust your processes and systems to respond to this new normal
This interactive session will help you find out what customers really want from you in this new world and give you the chance to ask your burning questions about what to do next.