How your company responds in a crisis—and communicates that response—will impact your ability to retain customers, avoid significant damage, and grow your business. Crisis communication is an important aspect of business continuity, but it’s also critical to showing customers that you’re responding to their needs.
Following from People and Process Parts 1 and 2, in this post we’ll focus on the of key issue of POOR REQUIREMENTS GATHERING AND MANAGEMENT. This issue will also hit your bottom line by hampering your ability to move faster and execute cheaper and better. The
Following from Part 1, in this post we’ll focus on another key issue we observe. This issue will hit your bottom line by hampering your ability to move faster and execute cheaper and better: RIGID AND LONG CHANGE PROCESSES Without simplified and workflow-supported change processes
Since 2009 CoTé has been partnering with, and providing services to, leading Insurance companies. These companies have recognised four key needs: comply with all legislative and regulatory requirements and manage risk. interact and communicate far better with their policyholders, brokers, authorised representatives, claimants and parties
On July 24 2019 CoTé hosted its inaugural Interact! virsaicTM User Forum at Marvel Stadium. virsaic is CoTé ’s cloud Communications-as-a-Service platform …the only end-to-end platform to help you manage all of your customer interactions, across all channels and devices – outbound and inbound. Throughout