Customer Experience Management Platform
CoTé helps organisations amplify customer engagement and simplify technology
Learn how CX technology creates real human connections
Ability to personalize, compose and deliver responsive two-way customer communications, across any channel and device, enabling the following;
Ability to standardize and automate customer interactions across all channels using configurable visual workflows, which will allow you to;
Ability to digitize, automate and streamline any manual, inefficient and costly business processes (e.g. paper-based), with legacy IT systems and data constraints to enable;
Ability to systematically extract data using OCR/ICR from documents and images, and digitize, automate and streamline manual business processes such as:
Ability to transition paper-based forms to dynamic digital web forms and personalized landing pages to securely collect customer responses, data and documents with automated two-way digital interactions, digitising the following:
CoTé helps you
Time To Rework
Cost Per Communication
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CoTé Software & Solutions – a technology company providing Enterprise Experience Management Software-as-a-Service via its scalable virsaic™ platform, supported by managed services and digital transformation solutions. CoTé Software & Solutions helps organisations solve challenges and increase engagement from Customer Experience, Business Experience through to the Employee Experience.