Build your digital customer engagement capabilities with flexible support
Imagine having someone who knows what’s going on in your world and knows what questions to ask to achieve the best results.
That’s what it’s like having our technology consulting team on hand. They understand the challenges you’re facing and have solved them all before; that’s what gives them the power to promise real outcomes from every delivery.
Our technology consulting services
Program and project management
End-to-end support where it’s needed
Business analysis
Identification of business needs along with provision of complete solutions
Change Management
Effectively manage the human and structural impacts of organisational change
Development and testing
Ensure what you design is effective and easy to manage after every release
CCM SPECIALISTS
Deep customer understanding
We are specialists in Customer Communications Management. It is this deep understanding of the CCM space, combined with our individual skill-sets, that gives us real power in our execution.
FLEXIBLE
Greater outcomes without the cost
We’re only there when you need us. Leverage cost-effective outsourcing to a skilled team, with the ability to adjust as your needs change throughout the project. We’ll ensure the handover is easy and seamless.
EXPERIENCED DELIVERY
Access to a broad range of skills
Augment your internal capability and enhance the speed of delivery with on-demand access to a wide range of skills including development, CRM, CCM and ERP platforms, and design thinking.
Testimonials
What people say
It’s never been more important to be able to trust in the quality of the delivery. But don’t take our word for it.
“In terms of automation we were very late to the piece. Working with CoTé meant we were able to make a huge move forward. Their help has freed up time internally, plus the quality of our communication has improved.”
Transformation Leader
“I’m really pleased with CoTé’s agility and speed of response. They have a particular ability to get over any barrier with speed. Not to mention the quality and skill set of their people.”
Business Processing Advisor
“CoTé have not only deep domain knowledge of CCM but also other technology, helping to make real connections. They also bring knowledge about what our potential target customers’ needs are going to be.”
Manager, Business Processing
How we can help
There’s more to the CoTé story. See how else we can help you deliver.
Prepare
Understand your current customer communications state and develop a roadmap for the future
Change
Implement the models, processes, and technology that will transform your business
Manage
Maintain control of end-to-end customer communications management
Flow
Free the flow of customer communication with the virsaic™ CCM platform