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virsaic™ CXM platform

Even the most beautifully worded message can’t build loyalty if it has errors or fails to reach your customer at all.

CoTé’s virsaic™ Customer Experience Management (CXM) platform frees the flow of communication by removing the roadblocks that stand in the way of customer engagement.

CoTé’s is the only secure cloud all-in-one CXM platform that hosts many pre-packaged applications that accelerates your organizations productivity with features such as highly configurable automation workflows, machine learning / AI, omni-channel communications, dynamic reporting and API’s for all your integration needs, minimizing the effort of digital transformation to deliver a seamless customer experience.

virsaic CCM software

A complete CXM platform

Every virsaic™ product can work independently or as a fully integrated enterprise service.


Enable your teams to adopt a visual and collaborative approach to prototyping communications with virsaic™ Specify. Track shared content, enable rapid changes, and have ultimate confidence in the creation of your customer communications


Test the build and design of critical communications in a single, integrated environment with virsaic™ Assure. A continuous testing approach removes risk while simultaneously improving customer experience across all touchpoints


Reduce the time it takes to produce customer communications down to days, not months, with virsaic™ Communicate. Realise a rapid return on investment with an easy to integrate platform that takes the pain out of customer communications management


Save time onboarding, assessing, and processing customer documents with virsaic™ Interpret. Text in images and documents are quickly digitised through optical character recognition (OCR), for a cost-effective service which increases efficiency and indexing quality


Manage the workflow of all business communications with virsaic™ Automate. Streamline communication processes to improve adherence to agreed SLAs, while maintaining compliance standards and minimising risk


Deliver, reconcile, and report on your critical omni-channel customer communications with virsaic™ Distribute. Satisfy your compliance requirements with the output of print-ready communications, which can be sent to different print providers at the click of a button

ccm software

A CXM platform that delivers an automatically great customer experience

With virsaic™ managing every step in the customer communications process, you are free to focus on crafting the messages that will move your customers most.


Communicate without the friction

virsaic™ makes it simple to automate and update manual tasks and processes, improving efficiency and minimising the effort of transformation.


Meet everyone’s approval

By eliminating manual processes, the virsaic™ CXM platform also removes the risk of errors and delays, keeping your compliance team as happy as your customers.


What people say

It’s never been more important to be able to trust in the quality of the delivery. But don’t take our word for it.

How we can help

There’s more to the CoTé story. See how else we can help you deliver.


Understand your current customer communications state and develop a roadmap for the future


Implement the models, processes, and technology that will transform your business

managed IT services


Maintain control with end-to-end customer communications management


Free the flow of customer communication with the virsaic™ CXM platform

Get more power in your delivery