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CoTé CCM Solutions

Power in the delivery

CCM technology and consulting for customer communication automation.

Our CCM consultants combine strategic advisory with advanced cloud based CCM technology to enable not only an exceptional customer experience but to drastically reduce costs and improve quality and compliance.

Our enterprise virsaic™ platform streamlines, automates and provides you with end-to-end visibility and control of all interactions across every channel, while giving your customers the best possible experience.

IT consultants

A revolution in customer communication. Simplicity.

Our technology makes the process of preparing and delivering every customer communication simple. More automatic. And more capable of delivering an exceptional customer experience than ever before.

How we help you transform

Our end-to-end customer communication solution delivers outcomes, not visions; results, not promises.

Prepare

Understand your customer communications state and develop processes and a roadmap for the future

Change

Implement the models, processes, and technology that will transform your business

Manage

End-to-end customer communications management services that reduce the effort of engagement

Flow

Free the flow of customer communication with virsaic™ Communications-as-a-Service platform

Testimonials

What people say

It’s never been more important to be able to trust in the quality of the delivery. But don’t take our word for it.

STRATEGIC THINKING

Outcomes that deliver your strategy

Everything we design is carefully framed around your customers and your organisational needs to deliver your strategic outcomes.

GREATER ENGAGEMENT

Richer customer interactions

Our solutions connect the dots between you and your customers, so every touchpoint is optimised to deliver richer customer interactions.

FREEDOM TO FOCUS

Improved user experience

We build flexibility and efficiency into your systems and processes, empowering every member of your team to provide customers with a better experience.

INDUSTRIES

Who we support

Complex, highly regulated, and compliance-driven organisations are our sweet spot. We digitise customer communications and automate manual business processes, giving control and visibility back to your business.

Insurance
Banking
Finance
Telecommunications
Superannuation
Health
Government

Some of our awesome customers

These are just some of the companies to whom CoTé is a trusted advisor and provider:

Get more power in your delivery

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