Company
Technology that works for people
CoTé stands for Centre of Technology Excellence. For sixteen years we’ve built the software that runs customer communications, documents and workflow for organisations where the paperwork is hardest and the compliance bar is highest. We’re builders first: every opinion we have about technology comes from having shipped it.
Why we exist
Three statements we actually use to decide things, rather than three statements on a wall.
Solve complex problems with adaptable technology
To help organisations solve complex problems through adaptable technology, intelligent process design and trusted integration, not by adding another system, but by making the ones you have work together.
Technology that empowers people, not replaces them
To build a future where organisations use technology not to replace people but to empower them: to solve more, faster, and with greater confidence.
Bring meaningful ideas to life
To help organisations reimagine what’s possible and bring meaningful ideas to life through technology that works for the people who have to use it every day.
What we value
Trust & integrity
Sixteen years of partnerships, many of them still running, built on saying what’s true rather than what closes. If a use case isn’t worth building, we’ll tell you before you’ve paid us to build it.
Innovation & curiosity
We adopt new technology when it measurably improves the outcome, and we’re comfortable leaving the rest alone. AI goes into our products where it earns its place, and stays out where determinism matters more.
Collaboration
Sixty-plus partnerships across clients, technology vendors and delivery teams. The work that lasts is the work done alongside the people who’ll own it afterwards.
How we solve problems
The same four steps whether it’s a platform rollout or a single stubborn process.
Design intelligent workflows
We follow the work as it’s actually done and design the process around it (approval gates, escalation, exception handling) before anyone writes code.
Integrate what you already have
Policy administration, finance, CRM, carrier feeds, document stores. Most value comes from connecting existing systems rather than replacing them.
Solve the real problem
The stated problem and the actual problem are often different. We’d rather find that out in week one than at go-live.
Keep improving it
Software that ships isn’t finished. We stay with what we build, because the fourth release is usually where the value shows up.
What we build
Products in production, not concepts.
Virsaic Enterprise
A multi-tenant customer experience platform with 39 production modules (document composition, intelligent capture, workflow, delivery and archive) with ACORD and Ivans connectivity for insurance.
Explore Virsaic →The app suite
Six focused applications sharing one sign-on: Zign eSignatures, Pulse email & SMS, Share secure file delivery, Link short URLs, Grow CRM and Weave content management.
Explore the apps →AgencyMate
An all-in-one agency management system for independent insurance agents and brokers in the United States, connected to IVANS, ACORD and carrier quoting.
Explore AgencyMate →Development & AI services
When the problem doesn’t fit a product, the team that built our products builds yours: bespoke development, integration, and AI engagements that end in running software.
Explore services →Who we’ve built for
Our team has delivered customer communications, document and workflow systems for some of Australia’s largest and most regulated organisations.
How we run
Built in Australia, hosted in Australia and the USA
Our software runs on Azure infrastructure in Australia and the USA. Data residency is the default, not a paid add-on or a roadmap item.
Certified
ISO/IEC 27001 certified, with privacy and security handled at platform level rather than per project.
Modern, boring engineering
.NET, React, SQL Server, MongoDB and Azure. Deliberately unexciting choices, because software that has to run for a decade should be maintainable by whoever comes next.
Two markets
Enterprise customer experience software in Australia, and agency management software for independent insurance brokers across the United States.
Come and see it running
Bring a real template, a real form or a real process to the first call. We’ll show you the fix in the software, live.
Talk to us
