Insights · Case studies

Real transformations, measurable impact

Six engagements across banking, insurance, utilities, wealth management and technology. Each one started with a process that was costing real money, and ended in running software with numbers attached.

Regulated industries Measured outcomes Software still in production

Featured: document processing at a Fortune 500 financial services firm

15,000+ documents a month. Each one took about 45 minutes to process by hand, with a 12% error rate in data extraction and compliance officers losing 40+ hours a week to it. Annual cost of the process: $3.2M, rising 15% a year.

What we built

Virsaic document ingestion with AI-driven OCR, an extraction engine covering 200+ document types, multi-layer validation against business rules, and integration into the existing banking systems.

How it ran

Six months end to end: discovery, system design, pilot, full deployment with training, then an optimisation phase against live volume.

Where it landed

Processing time fell from 45 minutes to 7. Accuracy rose from 88% to 99.2%. Manual review dropped by 95%, with a full compliance audit trail across every document.

0Reduction in processing time
0Extraction accuracy
0Annual cost savings (AUD)
0Payback period

More transformations

Financial services · Fraud

Losing $200,000 a day to AI-driven fraud

Solved with machine-learning detection

Fraudsters were using deepfakes and voice cloning to get past existing defences. We deployed detection that integrated with the systems already in place rather than replacing them.

57% less fraud · 70% less manual work · $10M+ saved annually

Banking · Documents

Scanning and manual review holding up revenue

Solved with automated capture and routing

Outdated scanning and manual review created delays and compliance exposure. Extraction, auto-redaction of sensitive fields and intelligent routing replaced the manual path.

70% faster processing · 85% less manual review · 90% lower compliance risk

Technology · HR

Employee records scattered across systems

Solved with digitisation and eSignature

Manual HR processes and scattered storage caused delays, errors and work health and safety compliance risk. We digitised the records, added digital signing and centralised storage with automatic categorisation.

60% faster HR processing · 80% faster retrieval · $100k saved annually

Utilities · Correspondence

Five to seven days to answer a customer

Solved with Virsaic composition

Manual document creation meant inconsistent formatting, errors and long response times. Customer communications, contracts and regulatory filings now generate from approved templates.

75% faster responses · $2.3M saved annually · 95% fewer document errors

Wealth management · Compliance

A regulatory consent deadline measured in months

Solved with digital consent management

The paper-based process (printing, mailing, manual tracking) would have taken months. We deployed digital consent with OTP validation, email and SMS requests, and automated compliance reporting.

5,000+ customers responded in 48 hours · 95% faster · $180k saved

Insurance · Policy management

Slow renewals costing new business

Solved with intelligent document processing

Renewal and application processing was slow enough to lose customers. Intelligent extraction, risk assessment and streamlined approval workflows shortened the cycle.

85% faster processing · 20% year-on-year growth

What these have in common

None of them started as an AI project. Each started with a process that was slow, error-prone or expensive, and AI was used only where it measurably beat the alternative: reading messy documents, classifying free text, extracting fields. The approvals and business decisions stayed deterministic and auditable. That’s the pattern we’d bring to yours. See how we work in Services, or read the thinking behind it in our white papers.

Bring us the process that costs you most

We’ll map it with you on the first call, and you’ll know quickly whether it’s worth doing.

Talk to us

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