Contact
Bring a real problem. We’ll bring running software.
The best first meeting isn’t a slide deck: it’s your template, your form or your process, walked through our software live. Tell us what hurts and we’ll set it up.
What to ask for
Platform demo
See Virsaic Enterprise compose, capture, route and deliver, ideally with one of your own document processes.
App trial
Get your team into Zign, Pulse, Share, Link, Grow CRM or Weave and solve one specific problem this month.
Project conversation
Bespoke development or an AI strategy, integration or automation engagement, scoped to end in running software.
Our offices
Melbourne
Tenancy 5, Level 2
111 Coventry Street
Southbank VIC 3006
Australia
Brisbane
Level 1, 143 Coronation Drive
Milton QLD 4064
Australia
Sydney
MLC Centre Level 57
19-29 Martin Place
Sydney NSW 2000
Australia
Delaware
Suite A, 8 The Green
Dover DE 19901
United States
California
Suite 600 Oracle Tower
17901 Von Karman Ave
Irvine CA 92614
United States
Singapore
24 Duxton Hill
Singapore 089607
Singapore
Frequently asked questions
Products & platform
What is Virsaic?
Virsaic is our multi-tenant enterprise customer experience platform: document composition, intelligent capture (OCR), campaign communications, workflow orchestration, content and records management, and insurance integrations including ACORD and Ivans. More →
What apps do you offer?
Six apps on one sign-on: Grow CRM, Weave (multi-channel content), Pulse (email & SMS marketing), Zign (eSignatures), Share (secure file delivery) and Link (branded short URLs).
What makes Virsaic different from other AI platforms?
Virsaic is built for enterprise integration rather than generic AI tooling:
- Workflow integration: embeds into existing business processes, not alongside them
- Governance framework: compliance and risk management built in
- Systems orchestration: connects disparate systems and data sources
- Continuous improvement: performance tuning and optimisation over time
Can Virsaic integrate with our existing systems?
Yes, Virsaic is designed for enterprise integration, including:
- ERP systems: SAP, Oracle, Microsoft Dynamics
- CRM platforms: Salesforce, HubSpot, Microsoft CRM
- Document management: SharePoint, Box, Google Drive
- Databases: SQL Server, Oracle, PostgreSQL, MongoDB
- Cloud services: AWS, Azure, Google Cloud
- Legacy systems: custom APIs and middleware
How do you use AI?
Where it measurably helps: OCR document extraction in Virsaic, AI-assisted drafting in Pulse and Weave (you choose the model provider and hold the keys), and drift detection in Weave. Approvals and business decisions stay deterministic and auditable.
Company & services
Do you work with companies of all sizes?
While we specialise in Tier 1 enterprises, we also work with growing businesses that have clear transformation goals and the resources for meaningful implementation. Our ideal clients typically have 50+ employees with complex business processes, existing digital infrastructure to build upon, leadership commitment to transformation, and budget for enterprise-grade solutions.
Which industries do you specialise in?
Insurance & financial services, health, utilities and wealth management, plus bespoke development and AI services for anyone with a hard problem. More →
Implementation & process
How long does an implementation typically take?
Timeline varies by scope, but most projects see initial results within 8–12 weeks, with full deployment typically completed in 6–9 months. We work in phases to deliver value quickly:
- Discovery & strategy: 2–4 weeks
- Proof of concept: 4–8 weeks
- Pilot implementation: 8–12 weeks
- Full deployment: 4–6 months
How do you minimise disruption during implementation?
We use a phased approach designed to keep the business running: parallel system deployment to avoid downtime, gradual user migration with comprehensive training, 24/7 support during transition periods, rollback procedures for unexpected issues, and close collaboration with your IT and operations teams.
What’s included in your transformation methodology?
Every aspect, end to end: current-state assessment of processes and systems, strategic planning aligned to business goals, technology architecture design, change management to prepare teams, implementation with minimal disruption, and ongoing optimisation and performance tuning.
Pricing & support
How is your pricing structured?
Pricing is tailored to your needs and typically includes: fixed-price implementation based on scope, annual platform licensing based on users and features, support and maintenance (included in the first year, then annual renewal), plus training, consulting and custom development as needed. We provide detailed proposals with transparent pricing after understanding your requirements: contact us for a quote.
What ongoing support do you provide after implementation?
Comprehensive support for the long term: 24/7 technical helpdesk for critical issues, proactive system monitoring and optimisation, regular platform updates and security patches, ongoing training programs, and quarterly strategic reviews with optimisation recommendations.
Security & compliance
Where is our data stored and who has access?
Data security and privacy are top priorities: storage in your choice of geographic region with tier-1 cloud providers (Australian or US Azure by default), data sovereignty within your specified jurisdiction, access restricted to authorised personnel with a business need-to-know, complete audit trails of all data access and modifications, and full export capability: no vendor lock-in.
How do you ensure data security and compliance?
Enterprise-grade security protocols and industry-standard compliance: end-to-end encryption in transit and at rest, role-based permissions with multi-factor authentication, compliance with GDPR, SOC 2 and industry-specific regulations, 24/7 threat detection and incident response, and quarterly security assessments with penetration testing.
Rather just talk it through?
Call us on 1800 847 724, or email and we’ll set up a working demo with your documents.
Email info@cote.com.au

