October 10, 2024Explore the challenges faced by modern contact centres, including the integration of self-service options, managing high call volumes, and leveraging…
January 8, 2024Explore the challenges faced by modern contact centres, including the integration of self-service options, managing high call volumes, and leveraging…
November 5, 2023Explore the challenges faced by modern contact centres, including the integration of self-service options, managing high call volumes, and leveraging…
February 18, 2022In order to attract and retain employees in a fierce labor market, David Buckley from CoTé’s AGENCYMATE posies the question…
December 1, 2021Building your brand starts with knowing your customers, what they are looking for, and how you can provide a service…
November 8, 2021At CoTé Software & Solutions (CoTé), the art of delivering a great customer experience (CX) is making sure your customers…
October 1, 2021As a Principal Agent Owner your primary goal is to maintain a competitive advantage, but how? With an all-in-one cloud…
September 28, 2021How does CoTé help organizations solve challenges and increase engagement from Customer Experience, Business Experience through to the Employee Experience?
September 23, 2021AGENCYMATE, powered by CoTé - Software and Solutions, provides a platform to support Insurance Agents across all aspects of their…
September 17, 2021The goal for CoTé was to build one seamless platform (called virsaic™) for all customer experience automation requirements. CoTé built…