May 28, 2021CoTés scalable, cloud-based customer experience management (CXM) platform virsaic helps unify disparate technologies allowing you to replace legacy systems and…
May 3, 2021A large transport insurer moved their documentation to the virsaic™ platforms giving them the opportunity to address issues that they’d…
April 28, 2021How do you drive a unified digital customer experience with better technology and marketing strategies? Read on for seven key…
April 19, 2021Under time and cost pressure to execute a regulatory change this financial services company adopted virsaic and exceeded all targets…
March 3, 2021BPA is proven to markedly improve your customers' experience. Read on for five steps to effectively apply BPA - and…
February 23, 2021Customer Experience (CX) has been highlighted again and again as one of the most important growth areas and challenges for…
February 10, 2021Interacting with, and collecting data about, customers across different parts of your business, using a variety of tools may well…
November 18, 2020In this whitepaper Kaspar Roos, CEO at Aspire Customer Communications Services outlines the benefits of a next generation omni-channel processing…
November 6, 2020Many business leaders have probably pondered: is the path to customer loyalty really dependent on giving customers every possible option…
October 12, 20202020 has brought about many challenges for organisations unprepared for the rapid shift to digital cloud-based processes. As we discussed…