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Tag:
customer experience
CoTé proudly launches AGENCYMATE in the U.S!
August 26, 2021
Watch our latest 2-minute product overview highlighting the benefits Insurance Agencies will receive with AGENCYMATE's (U.S based) all-in-one fully integrated…
ITWire Interview: Rudi Steyn, CoTé CTO talks Customer Experience Management, US expansion, and more
August 17, 2021
Twelve years after its founding, CoTé is an Australian success story expanding to the US and beyond, so it was…
Welcoming Anthony Kravinskis to the team at CoTé
August 11, 2021
Welcoming Anthony Kravinskis to the team at CoTé. Anthony comes with 25 years of experience in IT Program Management &…
CoTé Fireside chat: The scalable experience
June 17, 2021
Johann has great insights on how important it is to work with a cloud platform that provide scalability plus customer…
The hidden costs of using outdated technology
May 28, 2021
CoTés scalable, cloud-based customer experience management (CXM) platform virsaic helps unify disparate technologies allowing you to replace legacy systems and…
A digital solution to the complexities of insurance documentation
May 3, 2021
A large transport insurer moved their documentation to the virsaic™ platforms giving them the opportunity to address issues that they’d…
Breathe a sigh of relief with unified experiences
April 28, 2021
How do you drive a unified digital customer experience with better technology and marketing strategies? Read on for seven key…
Genuinely better customer experience through business process automation
March 3, 2021
BPA is proven to markedly improve your customers' experience. Read on for five steps to effectively apply BPA - and…
Customer experience wins—that happens when IT and Operations align
February 23, 2021
Customer Experience (CX) has been highlighted again and again as one of the most important growth areas and challenges for…
How to simplify the delivery channel of choice
February 10, 2021
Interacting with, and collecting data about, customers across different parts of your business, using a variety of tools may well…
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