Skip links

Insights

Get the latest CXM insights straight to your inbox.
BlogsCase StudiesEventsFireside chatNewsVideosWhitepapers
Tackling the Great Resignation with the Great Digital Transformation

Tackling the Great Resignation with the Great Digital Transformation

in

In order to attract and retain employees in a fierce labor market, David Buckley from CoTé’s AGENCYMATE posies the question “What if organizations bet on better digital capabilities to give workers a better, more agile experience that works in the virtual office era?” As these employees demand better working conditions – higher pay, work-life balance and enhanced technology services—investing in cloud-based management systems and digital capabilities can streamline and improve the employee experience while lowering turnover rates.

As we head into 2022, we don’t expect the pace of change to slow down. Instead, we at CoTé are embracing the opportunity to help our clients deliver better customer communications and experiences in this new world. There’s never been a better time for organizations to ensure their long-term viability and success by engaging and building deep relationships with their target markets. Here are the trends we think will have the greatest impact on customer communications and engagement in the year ahead.
Four Trends That Will Reshape Your Organisation Product & Service Experience in 2022

Four Trends That Will Reshape Your Organisation Product & Service Experience in 2022

in

As we head into 2022, we don’t expect the pace of change to slow down. Instead, we at CoTé are embracing the opportunity to help our clients deliver better customer communications and experiences in this new world. There’s never been a better time for organizations to ensure their long-term viability and success by engaging and building deep relationships with their target markets.

Here are the trends we think will have the greatest impact on customer communications and engagement in the year ahead.

Why Challenging Assumptions Matters for Your Brand

Why Challenging Assumptions Matters for Your Brand

in

Building your brand starts with knowing your customers, what they are looking for, and how you can provide a service or product that fits their needs. When it comes to customer experience (CX), consumers may value the human touch, but the evolution of digital technologies is pushing for advanced digital communication capabilities that are altering the expectations for positive customer experiences.

The Sales Agent Experience!

The Sales Agent Experience!

in

Check out our latest employee experience campaign for our latest pre-packaged app AGENCYMATE. Successful Customer Experience (CX) directly reflects the personnel’s efficiency and productivity.

In this video explainer, we showcase how CoTé’s AGENCYMATE’s all-in-one cloud AMS platform, empowers Sales Agents to influence customer decisions and win sales!

Insurance Business Australia announces launch into the U.S!
Insurance Business Australia announces AGENCYMATE’s launch into the U.S!

Insurance Business Australia announces AGENCYMATE’s launch into the U.S!

in

CoTé entered the US market last month by launching a new agency management solution, AGENCYMATE, for Insurance Agencies. Insurance Business now shares the great success of the omnichannel platform as it continues to allow users to seamlessly deliver a premium Insurance service with personalised customer engagement!

    Get the latest CXM insights straight to your inbox.

    We value your privacy. By submitting this form, you agree that CoTé Software & Solutions may process your data.

    Subscribe to our newsletter