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Why Challenging Assumptions Matters for Your Brand

2 days ago in

Building your brand starts with knowing your customers, what they are looking for, and how you can provide a service or product that fits their needs. When it comes to customer experience (CX), consumers may value the human touch, but the evolution of digital technologies is pushing for advanced digital communication capabilities that are altering the expectations for positive customer experiences.

The Sales Agent Experience!

2 weeks ago in

Check out our latest employee experience campaign for our latest pre-packaged app AGENCYMATE. Successful Customer Experience (CX) directly reflects the personnel’s efficiency and productivity.

In this video explainer, we showcase how CoTé’s AGENCYMATE’s all-in-one cloud AMS platform, empowers Sales Agents to influence customer decisions and win sales!

Insurance Business Australia announces launch into the U.S!

Insurance Business Australia announces AGENCYMATE’s launch into the U.S!

3 weeks ago in

CoTé entered the US market last month by launching a new agency management solution, AGENCYMATE, for Insurance Agencies. Insurance Business now shares the great success of the omnichannel platform as it continues to allow users to seamlessly deliver a premium Insurance service with personalised customer engagement!

How to Control Your Treasure Chest of Data

4 weeks ago in

At CoTé Software & Solutions (CoTé), the art of delivering a great customer experience (CX) is making sure your customers trust your brand to ensure their data is private and secure. Many organizations will make this guarantee to their consumers, but how can you verify that your company and customer data records are safe?

Insurance News announces CoTé’s launch of AGENCYMATE to the U.S Insurance market!

1 month ago in

Insurance News announces CoTé’s launch of AGENCYMATE to the US Insurance market! Great to see the excitement in Australia is building around our technology advancements in AI/Machine learning and omnichannel customer-driven journeys.

Gartner Client Success Story on CoTé’s Positioning for a New Market and Audience in the U.S

2 months ago in

CoTé found a need in the U.S. insurance market to digitally transform both the customer and agency experience with a solution comprising lead management, automated policy management, omnichannel communications and robust compliant capabilities.

Principal Agent Owner Experience!

2 months ago in

As a Principal Agent Owner your primary goal is to maintain a competitive advantage, but how?

With an all-in-one cloud platform, like AGENCYMATE, you can solve Agency challenges, taking back time to focus on sales and team success. With Agency Automation, you can drive value and empowering your Sales Agents to focus on high-value tasks and letting automation do the rest which will, in turn, reduce errors and omissions.

How does CoTé help organizations solve challenges and increase engagement from Customer Experience, Business Experience through to the Employee Experience?

ITWire: How does CoTé help organizations solve challenges and increase engagement?

2 months ago in

How does CoTé help organizations solve challenges and increase engagement from Customer Experience, Business Experience through to the Employee Experience?

AGENCYMATE CELEBRATES MATESHIP

2 months ago in

AGENCYMATE, powered by CoTé – Software and Solutions, provides a platform to support Insurance Agents across all aspects of their business, giving your team the resources and support they need to flourish.

ITWire Interview: How does CoTé provide the best CXM experience for our customers?

3 months ago in

The goal for CoTé was to build one seamless platform (called virsaic™) for all customer experience automation requirements. CoTé built everything internally in Australia over the last 12 years, we do however leverage partners.

The Impact of a Digital Transformation on Customer Experiences

3 months ago in

It’s no secret that the future is digital. But how can organisations that haven’t yet leaned into new technologies ensure that they aren’t left in the dust as it evolves? It starts by understanding the power and importance of customer experience. This article will highlight the importance of embracing digital transformation in order to provide a better customer journey in the enterprise.

CoTé proudly launches AGENCYMATE in the U.S!

3 months ago in

Watch our latest 2-minute product overview highlighting the benefits Insurance Agencies will receive with AGENCYMATE’s (U.S based) all-in-one fully integrated and automated Agency Management Solution (AMS).

Insights

Why Challenging Assumptions Matters for Your Brand

The Sales Agent Experience!

Insurance Business Australia announces AGENCYMATE’s launch into the U.S!

How to Control Your Treasure Chest of Data

Insurance News announces CoTé’s launch of AGENCYMATE to the U.S Insurance market!

Gartner Client Success Story on CoTé’s Positioning for a New Market and Audience in the U.S

ITWire Interview: How does CoTé provide the best CXM experience for our customers?

The Impact of a Digital Transformation on Customer Experiences

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