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Coté Aspire whitepaper
[Aspire CCS whitepaper] Elevating your CCM: The benefits of a next generation omnichannel processing platform

[Aspire CCS whitepaper] Elevating your CCM: The benefits of a next generation omnichannel processing platform

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In this whitepaper Kaspar Roos, CEO at Aspire Customer Communications Services outlines the benefits of a next generation omni-channel processing platform. The benefits are in the context of the 2020 Aspire research report ‘Understanding the new digital reality‘ and relate directly to key themes: Customer

Super webinar
[FREE WEBINAR] How to digitalise member & employee experience at every interaction

[FREE WEBINAR] How to digitalise member & employee experience at every interaction

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Superannuation funds are under increasing pressure to provide personalised, timely, consistent and relevant experiences to all members, while also dealing with a rapidly changing regulatory environment. But in an environment where data is siloed and funds rely on manual processing, that is a challenge. The

scaling the future whitepaper
Scaling the future: the competitive advantage that lies in scaling super fund comms and compliance

Scaling the future: the competitive advantage that lies in scaling super fund comms and compliance

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Scaling the future: the competitive advantage that lies in scaling super fund comms and compliance SECTION 1 Can you confidently attract and retain members? Superannuation funds are under pressure, perhaps like never before. Increased scrutiny arising from the Royal Commission has put more importance on
Customer experience statistics that show positive CX starts with communication

Customer experience statistics that show positive CX starts with communication

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Eye-opening stats that show positive customer experience starts with communication Marketing leaders know that delivering a better customer experience (CX) is a competitive driver. Achieving high levels of engagement and positive sentiment across the entire customer journey starts with effective communication. Why? Because communication lies

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